FAQ
Shine&Jewe FAQs: Your Jewellry Questions
Answered
Shine&Jewe is here to empower your lifestyle with high-quality accessories. We
understand you might have questions, so we've compiled a list of our most frequently asked
ones:
Ordering:
• Q: What payment methods do you accept?
o A: Shine&Jewe accepts all major credit cards and debit cards. (Optional: Add
info on other payment methods if applicable)
• Q: Can I cancel my order?
o A: Yes, you can cancel your order as long as it hasn't shipped yet. Please
contact us immediately at [+965 5049 9989] to request a
cancellation.
Shipping:
• Q: How much does shipping cost?
o A: Shipping costs vary depending on the chosen method and your order total.
You can see the estimated shipping cost during checkout. (Optional: Briefly
mention free shipping policy if applicable)
• Q: How long does shipping take?
o A: We offer various shipping options with different delivery timeframes. You
can see the estimated delivery date based on your chosen method at checkout.
Products:
• Q: What types of Jewellry do you sell?
o A: Shine&Jewe offers a wide range of jewellry and accessories, including rings
earrings, anklet, necklece, bags, watches, and more! Explore our
collections to see everything we offer.
Returns & Exchanges:
• Q: What is your return policy?
o A: Shine&Jewe offers a 30]-days return policy for unused and unopened
items. Please see our full return policy for details on initiating a return.
• Q: Can I exchange an item?
o A: Yes, you can exchange an item for a different product or size subject to
availability. Please see our return policy for the exchange process.
Customer Service:
• Q: How can I contact Shine&Jewe?
o A: Our friendly customer service team is happy to help! You can reach us by
phone at [+965 5049 9989] or email [contact@shineandjewe.com]
Shine&Jewe strives to provide exceptional service and high-quality products. If you have
any questions not addressed here, please don't hesitate to contact us.